What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship books within 24-48 hours of order. USPS states that average time of shipping is between 2 to 10 days based on your proximity to our facilities in Los Angeles, California USA. International shipping make take longer. Tracking numbers will be emailed to you once order is SHIPPED. If you do not receive a tracking number after 5 business days, please email us at email@example.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. We give you 30 days to send it back to us for either a full refund or replacement. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel order with no penalty but you must cancel your order before it ships.
I have entered an incorrect address what do I do now?
If you have misspelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at firstname.lastname@example.org. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email to email@example.com and we will be happy to assist you in any way we can. We do receive a large number of emails, therefore, also please attach your order number, address and the problem to help us expedite the issue. Thank you...